Safety & Compliance Guide
Items We Can't Move
To keep your belongings and our teams safe, certain items can't be transported on a moving truck. Review this guide so your move stays smooth, stress-free, and compliant with safety regulations.
Not sure about an item? Call our office at (256) 212-0660 before moving day and we'll confirm whether it can ride on the truck.
Hazardous Materials
Combustible, corrosive, or explosive items pose a serious safety risk in transit and are prohibited by law.
- Gasoline, propane & lighter fluid
- Paints, thinners & solvents
- Fireworks & explosives
- Aerosol cans
- Pesticides, pool chemicals & fertilizers
- Household chemicals (bleach, ammonia)
- Matches & charcoal
- Chemistry sets
Weapons & Ammunition
Due to varying state laws and safety regulations, our teams cannot transport firearms or ammunition.
- Firearms of any kind
- Ammunition
- Explosives
Pressurized & Battery Items
Compressed gas and lithium-battery devices can rupture or ignite and require special handling.
- Scuba tanks & oxygen tanks
- Compressed gas containers
- Car batteries & motor oil
- E-scooters, hoverboards & e-bikes (unless batteries are removed and packed separately)
Perishable Goods
Items that can spoil, leak, or attract pests are not permitted for long hauls or storage.
- Fresh produce & meats
- Frozen foods
- Open or partially used consumables
- Alcohol & open beverages
- Live plants (long distance)
Live Animals & Insects
For their safety and yours, no living creatures of any kind can travel with your belongings.
- Pets & any live animals
- Fish & reptiles
- Beehives & ant farms
- Insects of any kind
Personal & Valuable Items
Irreplaceable or high-value items should stay in your personal care throughout the move.
- Cash & financial documents
- Fine jewelry & watches
- Passports, deeds & wills
- Sensitive medical records
- Sentimental heirlooms
- Keys to your new home or vehicles
Temperature-Sensitive Supplies
Medical and health supplies that require refrigeration or climate control should travel with you.
- Refrigerated medications
- Temperature-controlled health supplies
- Unpacked delicate instruments
- Antique barometers & fragile heirlooms
Liquids
We can't move any liquids. Even sealed containers can shift, leak, or burst in transit and damage the rest of your belongings.
- Water jugs & beverages
- Cleaning supplies & detergents
- Toiletries, oils & lotions
- Cooking oils & condiments
Items That Must Be Emptied
Certain appliances and equipment must be fully drained or defrosted before we can load them.
- Lawn mowers & power tools (drain fuel)
- Refrigerators (defrost 24 hrs prior)
- Waterbeds (fully drained)
What to Do With Restricted Items
Plan ahead to transport or dispose of these items yourself. Take hazardous materials to a local recycling or waste-management center, and keep valuables and important documents with you in your vehicle. Customers may be held liable for any costs, damages, or legal issues that result from including restricted items in a shipment.
Before Moving Day
Pre-Move Safety Checklist
Take a moment before the truck arrives to make sure these items are sorted, disposed of, or packed securely in your own vehicle.