Privacy Policy
How we collect, use, and protect your information
1. Introduction
Stash & Go Moving ("Stash & Go," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit stashandgomoving.com (the "Site") or use any of our products or services (collectively, the "Services"). By using the Services, you acknowledge that you have read and agree to this Privacy Policy.
2. Information We Collect
- Personal Information — e.g., your name, postal address, email address, telephone number, and any other information you voluntarily provide.
- Usage Data — e.g., IP address, browser type, device identifiers, pages visited, and the date/time of each visit.
- Advertising and Attribution Data — e.g., advertising click identifiers, campaign parameters, and referral information that help us understand which marketing efforts lead to service requests.
3. How We Use Your Information
We use collected information to:
- Provide, maintain, and improve our Services;
- Send appointment reminders, scheduling updates, promotional offers (with consent), or other notifications;
- Respond to inquiries and provide customer support;
- Maintain internal records and comply with legal obligations.
- Measure the performance of our website and advertising campaigns.
4. Cookies, Analytics, and Advertising
We use cookies, local storage, pixels, and similar technologies to operate the Site, analyze use, and measure advertising. This includes Google Analytics, Google Ads, and Meta technologies. When you submit a quote or callback request, we may use the information you provide for advertising measurement. Where available and permitted, contact information may be securely hashed before it is used for that purpose. We do not send your name, email address, or phone number in analytics URLs or analytics event parameters. See our Cookie Policy for details and choices.
4. Information Sharing and Disclosure
No mobile or messaging consent information will be shared with third parties or affiliates for marketing or promotional purposes. All categories above exclude text-messaging originator opt-in data and consent; this information will not be shared with any third parties. We may disclose information only:
- To service providers who help us operate our business (under confidentiality agreements);
- When required by law, subpoena, or similar legal process;
- To protect our rights, safety, or property.
We do not sell, rent, or trade your personal information. We may share limited information with service providers that help us provide, secure, analyze, or market our Services, including Google and Meta for analytics and advertising measurement.
5. Data Security
We use reasonable administrative, technical, and physical safeguards to protect your data; however, no method of transmission over the Internet or electronic storage is 100% secure.
6. Data Retention
We retain personal information only as long as necessary for the purposes described in this Policy or as required by law.
7. Your Rights
Depending on your jurisdiction, you may have the right to access, correct, delete, or restrict the use of your personal data. To exercise any of these rights, contact us using the details below.
8. Children's Privacy
Our Services are not directed to children under 13. We do not knowingly collect personal information from children.
9. Third-Party Links
Our Site may contain links to third-party sites that we do not operate. We are not responsible for their content or privacy practices.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date.